Privacy Policy

1. The short version

• We store only three things about Speeqr users: your name, your phone number and your profile picture.
• If you join the waiting list on our website, we store your email address.
• Calls are end-to-end encrypted and not recorded.
• We do not sell your personal information, and we do not use it for advertising.
• Our website does not use analytics, advertising or tracking cookies.

2. Information we collect

Account information

When you create a Speeqr account, we collect and store: your name; your phone number; your profile picture, if you add one. Your name and profile picture are shown to other participants in calls you join.

Waiting list

If you join the waiting list on speeqr.com, we collect your email address so we can contact you about access to Speeqr.

Contacts on your device

If you choose to invite people from your address book, the Speeqr app asks for permission to read the contacts on your device so it can show you which of your contacts use Speeqr and let you invite them. We do not store your address book on our servers. You can turn off contacts access at any time in your device settings; the rest of Speeqr will keep working.

Joining a call from a phone browser by QR code or room code does not require access to your contacts, camera or location.

Calls

• Audio and video are transmitted in real time to the other participants. They are end-to-end encrypted and encrypted in transit, and we do not record them.
• In-call chat messages are delivered to participants during the call and are not stored by us after the call ends.
• Phone numbers you dial into a call are passed to our telephony provider so the call can be connected.
• External meetings: if you connect a Zoom, Microsoft Teams, Webex or VooV meeting to a Speeqr call, audio is exchanged with that service, and that service's own privacy policy applies to what it receives.

Technical information

To connect and secure calls, our systems necessarily process technical information such as your IP address, device type, browser, network quality and connection times. We use this only to operate, troubleshoot and protect the Service, and we keep it only for as long as needed for those purposes.

3. How we use your information

We use personal information only to:

• create and manage your account and show your name and picture to people you call with
• connect calls, including dialled phone numbers and external meetings
• contact waiting-list members about access to Speeqr
• respond to your messages and support requests
• keep the Service secure, prevent abuse and meet our legal obligations

Legal bases (UK and EU users)

Where UK or EU data protection law applies, we rely on: contract, to provide the Service you signed up for; legitimate interests, to secure the Service and prevent abuse; consent, for the waiting list and for device permissions such as contacts access, which you can withdraw at any time; and legal obligation, where the law requires us to keep or disclose information.

4. Who we share information with

We do not sell or rent personal information. We share it only with:

• other call participants, who see your name and profile picture
• service providers that host and run our infrastructure and connect phone calls on our behalf, under contracts that require them to protect your information and use it only to provide services to us
• external meeting services you choose to connect to a call
• authorities, when required by law or to protect the rights, safety and security of our users or others

5. International transfers

We have offices in the Cayman Islands and Pakistan, and our service providers may process information in other countries. When personal information is transferred outside the country where it was collected, we take steps to make sure it is protected to the standard required by applicable law, including contractual safeguards where required.

6. How long we keep information

• Account information: for as long as your account is active. When you delete your account, we delete your name, phone number and profile picture within 30 days, except where we must keep information to meet a legal obligation.
• Waiting-list emails: until you unsubscribe or ask us to delete them, or until you create an account.
• Calls and chat: not recorded or stored after the call ends.
• Technical information: only as long as needed to operate and secure the Service.

7. Cookies and similar technologies

Our website does not use analytics, advertising or tracking cookies. We use only storage that is strictly necessary for the site to work, such as remembering your light or dark mode and language choice in your browser. You can clear this at any time in your browser settings.

8. Security

Calls are end-to-end encrypted and encrypted in transit. We protect stored information with access controls and encryption, and we limit access to people who need it to run the Service. No system is perfectly secure, so if you believe your account has been compromised, contact us right away.

9. Your rights

Depending on where you live, you can ask us to: give you a copy of your personal information; correct information that is wrong; delete your information; restrict or object to how we use it; transfer your information to you or another service; withdraw consent you have given.

To make a request, email hey@speeqr.com. We will respond within the time required by law, usually within 30 days. You can also complain to your local data protection authority: in the Cayman Islands, the Office of the Ombudsman; in the UK, the Information Commissioner's Office; in the EU, the supervisory authority in your country.

10. Children

Speeqr is not intended for children under 16, and we do not knowingly collect personal information from them. If you believe a child under 16 has given us personal information, contact us and we will delete it.

11. Changes to this policy

We may update this Privacy Policy as Speeqr develops. If we make significant changes, we will tell you through the Service or by email before they take effect. The effective date at the top shows when the policy was last updated.

12. Contact us

Speeqr Limited

P.O. Box 10008, Willow House, Cricket Square, Grand Cayman KY1-1001, Cayman Islands

Email: hey@speeqr.com